Shipping policy
Processing Time
Each grimoire is handmade with care in our small family workshop. Please allow 3–5 business days for us to prepare your order before it is shipped. During peak seasons or holidays, processing may take slightly longer.
Shipping Rates & Delivery Times
We ship worldwide. Delivery times and costs may vary depending on your location:
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Ukraine: 1–2 business days
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Europe: 7–14 business days
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USA & Canada: 7–14 business days
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Other international destinations: 14–28 business days
Shipping costs are calculated at checkout and depend on the destination and chosen shipping method.
Packaging
Your grimoire will be carefully wrapped and packaged to ensure it arrives in perfect condition. We use protective materials to keep the leather safe during transit.
Tracking
All orders come with a tracking number. You will receive it via email once your order has been shipped.
Customs, Duties, and Taxes
International orders may be subject to customs fees, import duties, or taxes, which are the responsibility of the recipient. Please check with your local customs office for more information.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us immediately at silencecoven3@gmail.com. We will work with you to resolve the issue as quickly as possible.
Contact Us
If you have any questions about shipping, feel free to reach out to us at silencecoven3@gmail.com.